Paid twice now. App still asking me buy subscription. Cant export

Is this a scam with this app? I have opted for weekly option and when trying to export it keeps asking me to choose subscription. Is this a glitch with the app or you guys trying to rip off? It will just two second for me to stop the Autopay and report you guys to the store

Hello,

This is a glitch for sure. Can you please email us at connect@travelanimator.com with your username and screen recording?

Here’s how to do a screen recording in iOS:

Android: